• Report: #505015

Complaint Review: A T & T U-verse

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  • Submitted: Tuesday, October 06, 2009
  • Posted: Tuesday, October 06, 2009
  • Reported By: Annoyed consumer — Greater Atlanta Georgia U.S.A.
A T & T U-verse
500 Chastain Blvd Kennesaw Georgia 30144 United States of America

A T & T U-verse U-verse, Television Cable Service Billing Problems from day 1 Kennesaw, Georgia


1Author 0Consumer 0Employee/Owner

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I was tired of the 20 minute waits to get through to Comcase Customer Service and when A T & T U-verse kept bugging me with offers for their service I changed to them and that started 49 days of total non-sense.

I haven't gotten mail at the 'street address' for years, everything goes to my P O Box, for unknown reasons the U-verse part of AT&T couldn't get this sorted out despite about 10 phone calls.  Bills did not show up and when I tried to get their CS people to give me the name/phone/address of their President they either could not or would not provide the info.

I never got the first bill, when the 2nd showed up it had charges for 2 receivers which I was not aware would be $7 each and the promised reversal of a 'late charge' did not appear.  It is a somewhat longer story and I am so annoyed that I posted it on a blog site, so if you want details you can go to:  http://u-versesucks.blogspot.com

The summary would be:  I am back with Comcast - AT&T U-verse just Sucks!

This report was posted on Ripoff Report on 10/6/2009 7:37:23 AM and is a permanent record located here: http://www.ripoffreport.com/communications-networking/a-t-t-u-verse/a-t-t-u-verse-u-verse-telev-d848f.htm.

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