ComputerOne
1472 Roswell Road
Marietta Georgia 30062
United States of America
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ComputerOne POOR work UNKNOWLEDGABLE About COMPUTERS Marietta, Georgia
*REBUTTAL Owner of company: We have excellent customer service & extremely knowledgable staff!
1Author
0Consumer
0Employee/Owner
I thought I would respond to a flyer I received for local computer repair. How careless of me to think a store claiming to do computer repair actually offered the service. I called several times, no answer then I thought let me stop by there, they're closed.
I finally stopped by another day when I was in the area, explained a simple problem. I needed a hardware item ordered. It took over a week to receive the part, only to be told I didnt need it.
The owner seemed lost and confused as though he had never seen a computer before. I must admit I normally dont patronize new businesses unless I research the company.Guess I slipped up. The owner Ken is an idiot moron who couldnt tell a motherboard from a keybord.Dont wait your time going to this place.Ignornat sales and lack of professionionalism in business standards.Run as fast as you can; I have a feeling they wont be there for long.If you receive a flyer from this business, toss it.
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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner
Updates & Rebuttals
#1 Owner of Company
AUTHOR: Computer_One - Marietta (United States of America)
SUBMITTED: Tuesday, March 13, 2012
POSTED: Tuesday, March 13, 2012
After reading this report, I’m a little skeptical! The report doesn’t state exactly state what the issue was at hand. Regardless how well you treat customers, there will always be one customer that doesn't leave happy. The gentleman stated in the initial report has more experience than some of these other local repair shops in the area! If you’re in doubt about doing business with us, stop by; we will make your visit worthwhile! We are open from
10-6 Mon -Fri, 1-6 Sat, Closed-Sun.
Again, we take in account every customers issues & concerns & we do everything we can within our means to accommodate their needs. We strive for great customer service but unfortunately in today's world, we can't please everyone. If you are reading this rebuttal and are in doubt, please take a look at our other reviews on several other websites; Google, Yellow Pages, Yelp, Merchant Circle, etc. Our prices are very reasonable and we guarantee all of our work. We also provide a warranty! What more could you ask for!
Computer One, your One Stop for Everything, Computers’, Plus!
