• Report: #805507

Complaint Review: MagicJack

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  • Submitted: Tuesday, December 06, 2011
  • Posted: Tuesday, December 06, 2011
  • Reported By: Darryl — Albany New York U.S.A.
MagicJack
Internet United States of America

MagicJack advertised one price on their ad and would not allow me to purchase the jack for the price of advertised. They also notified me of renewal of services. I was busy and decided to renew late, Internet


1Author 0Consumer 0Employee/Owner

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Magic Jack informed me of my renewal needs.  I don't have a renewal nor automatic payment set up.  I was busy for three days so I ignored the message for one week.  I was checking my banking statements and that MagicJack entered my account and took out the renewal fee without my permission.  Magic Jack has the worst customer service in the world.  I had a chat with an operator for two hours which she placed me on hold during the chat over 10 times.  Never did she try to get me the Magic Jack Plus for the advertised price of half off $34.95.  FALSE ADVERTISEMENT THEY LIED!!!!! 

This report was posted on Ripoff Report on 12/6/2011 5:06:29 AM and is a permanent record located here: http://www.ripoffreport.com/communications-networking/darryl/darryl-non-magicjack-advertise-6d109.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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