• Report: #504495

Complaint Review: DLINK Networking Hardware

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  • Submitted: Monday, October 05, 2009
  • Posted: Monday, October 05, 2009
  • Reported By: Adam — Sunnyvale California USA
DLINK Networking Hardware
17595 Mt. Herrmann Street, Fountain Valley California 92708 United States of America

DLINK Networking Hardware DLINK DGL-4500 Firmware breaks router Fountain Valley, California


1Author 0Consumer 0Employee/Owner

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I purchased a DLink DGL-4500 router.

They subsequently issued a new firmware called 1.21.

This firmware has made the router a useless product as it causes the product to crash every 24 to 30 hours. The throughput on the router has gone down dramatically as well.

This has been an issue well documented online and in the DLink forums and even though

I have contacted Dlink several times, the company has ignored me.
This is not a warranty issue as Dlink issued the firmware which has now broken their very expensive product.

I am very unhappy as I have been a loyal Dlink customer for 10 years. However, their behavior has been deplorable and I will certainly not be a customer again and I would recommend that everyone else not bother with these cowboys.

This report was posted on Ripoff Report on 10/5/2009 10:02:40 AM and is a permanent record located here: http://www.ripoffreport.com/communications-networking/dlink-networking-har/dlink-networking-hardware-dlin-b2d4c.htm.

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