• Report: #836212

Complaint Review: tmart

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  • Submitted: Wednesday, February 08, 2012
  • Last Posting: Saturday, March 31, 2012
  • Reported By: Anthony — Delaware Ohio United States of America
tmart
Internet United States of America

tmart tmart tmart-slow on processing orders or what Internet

*UPDATE Employee: We need your help


1Author 0Consumer 1Employee/Owner

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I have orderd a product from "tmart" and when I go to check on my status of my order, it shows in "processing", tmart's website says that products ordered will be shipped out in one to two days.

I have tryied to contact there costemercare team via and havent gotten anywhere, my order is still in "processing", I would like to have a refund of my money if they are not going to ship my order.

This report was posted on Ripoff Report on 2/8/2012 6:30:09 PM and is a permanent record located here: http://www.ripoffreport.com/communications-networking/tmart/tmart-tmart-tmart-slow-on-pr-17aa4.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

We need your help

AUTHOR: Sherry.ye - (United States of America)

SUBMITTED: Saturday, March 31, 2012

Dear Anthony ,

Sorry for the inconvenience we caused .

I have double check it with our customercare team,we can't find any e-mail from you .

Would you please tell us your order number in your comments, so that we can handle this issue quickly. And we will guarantee your rights and interests that you will be compensated fairly.

You also can contact us at customercare@tmart.com .

Waiting for your reply .

Best wishes!.
Sherry
CustomerCare@Tmart.com
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