• Report: #1132

Complaint Review: COMPAQ

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  • Submitted: Friday, January 14, 2000
  • Posted: Friday, January 14, 2000
  • Reported By: — sugar creek mo
COMPAQ
DUNNO NA NA NA U.S.A.

Compaq...NO TECH SUPORT?????


1Author 0Consumer 0Employee/Owner

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I BOUGHT A COMPAQ 5900Z 700 MHZ COMPUTER ONLINE AND SPENT 2400.00. I ORDERED IT WITH JUST A DVD PLAYER. WHEN I GOT IT,I INSTALLED MY HI-VAL WRITER , IT GAVE ME TROUBLE. SO I CALLED COMPAQ FOR TECH SUPPORT ON THIS. THEY TOLD ME SINCE I DIDNT BUY THE WRITER FROM THEM, THEY WANTED TO CHARGE ME 19.95... SO I WORKED ON IT MYSELF. THEY ALSO TOLD ME IF I BOUGHT THE WRITER FROM THEM, THEN THEY WOULD, TECH IT.. I BOUGHT A SONY CD-RW FROM THEM AND I INSTALLED IT . SAME PROBLEM.. SO I CALLED TECH SUPPORT AGAIN. WHEN THEY WANTED TO CHARGE ME 19.95 AGAIN I ASKED FOR THE SUPERVISOR. HE SAID HE WOULD CHARGE ME TOO. SO I BOUGHT A 2400.00 CPU THEN A 285.00 CD-RW AND THEY STILL WONT TECH SUPPORT IT...... I WILL NEVER BUY A COMPAQ AGAIN.......

This report was posted on Ripoff Report on 1/14/2000 12:00:00 AM and is a permanent record located here: http://www.ripoffreport.com/computer-dealers/compaq/compaq-no-tech-suport-fbp2p.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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