• Report: #229863

Complaint Review: Tiger Direct - On-Rebate.com

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wednesday, January 10, 2007
  • Last Posting: Monday, June 25, 2007
  • Reported By:Morris Illinois
Tiger Direct - On-Rebate.com
7795 W Flagler St. Suite 35 Miami Florida 33144 U.S.A.

Tiger Direct Company is comitting rebate fraud with On-Rebate.com Miami Florida


1Author 0Consumer 1Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
Purchased Video Card from TigerDirect.com on 7/17/2006 filled out rebate at On-Rebate.com and printed the rebate registration form, addressed envelope and enclosed signed rebate form, orginal UPC/Barcode label and copy of original invoice. Made copies of all paper work and mailed to On-Rebate Client: Joy Systems Inc. US P.O.Box 3028 Miami, FL 33144

4 1/2 Month wait and no rebate!
On 12/1/2006 went to On-Rebate.com to check status of rebate
tracking JF94RSBY7HBYRTK5 Status as follows:
User applied for On-Rebate 7/19/2006
Email was sent for cofirmation 7/19/2006
Email was confirmed by the user 7/19/2006
Printed out the rebate registration,
awaiting receipt of documentation 7/19/2006
The Rebate was accepted 8/21/2006

12/1/2006 Called TigerDirect and was told check should be mailed within two weeks.

5 3/4 Month wait and no rebate!
On 1/10/2007 went to On-Rebate.com to check status of rebate and status was same as on 12/1/2006
REBATE WAS ACCEPTED 8/21/2006
Called TigerDirect 800 888-6111 Customer Service (LOL) and was on hold for 1 hour and then Customer Service told me that tiger direct does not have anything to do with rebate and I would have to talk to On-Rebate about the rebate and then gave me their phone #.
I call the phone # and their was no option which would allow me to talk to another person.

So to sum up, I was promised the rebate amount in 8-10 weeks if I did everything perfectly. My rebate was accepted on 8/21/2006 and I have wait just short of 6 months and STILL NO CHECK. TigerDirect and On-Rebate I believe are comitting fraud!
DO NOT BUY FROM TIGER DIRECT if a rebate is involved.

Thomas
Morris, Illinois
U.S.A.

This report was posted on Ripoff Report on 1/10/2007 9:32:04 PM and is a permanent record located here: http://www.ripoffreport.com/computer-dealers/tiger-direct-on-reba/tiger-direct-company-is-comitt-788qc.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Tiger Direct

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Help with your rebate

AUTHOR: Alex - Miami (U.S.A.)

Dear Customer:

We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to achieving a resolution for you as promptly as possible.

Sincerely,

Alex
Tiger Direct Customer Service/Web Response
Respond to this report!
What's this?

Advertisers above have met our
strict standards for business conduct.