• Report: #345563

Complaint Review: Antivirus 2008

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  • Submitted: Sunday, June 29, 2008
  • Last Posting: Sunday, June 29, 2008
  • Reported By:41 A second stret New Jersey
Antivirus 2008
New Jersey Dover New Jersey U.S.A.

Antivirus 2008 I really dont know what heppend. One minute I am surfing the net, the next minute this antivirus 2008 popped upa nd has been with me for months. It makes it nearly impossable to navigate the net and interfers with everthing I do on the computer. How do I get this to go away? Dover New Jersey


1Author 3Consumer 0Employee/Owner

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I was surfing the net one day, when this antivirus 2008 popped up and has been with me ever since. It makes it impossiable to navigate my computer. I am so frustrated! I am not tec hsavoy and am besides myself about this. Any suggestions how to get this off my comuter?

Susan
second stret, New Jersey
United States Minor Outlying Islands

This report was posted on Ripoff Report on 6/29/2008 11:25:28 AM and is a permanent record located here: http://www.ripoffreport.com/computer-fraud/antivirus-2008/antivirus-2008-i-really-dont-k-9333g.htm.

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1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Remove Antivirus 2008

AUTHOR: Robert - Altona (Canada)

Go to pcworld.com and search "antivirus 2008" and you will find sites on how to remove it. You may want to get technical assistance as it's not a simple process.
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#2 Consumer Suggestion

Susan, your computer has been hijacked and infected, do these things.

AUTHOR: Steve - Bradenton (U.S.A.)

Susan,

You have to remove the infection, and you need to learn what happened to you in the first place. This is exactly why you should always disable pop ups on your computer, and you should NEVER click on anything that pops up unsolicited on your computer, or that you got in any spam email.

It appears that your computer was not properly protected in the first place.

You need to have an up to date anti-virus program, as well as anti-spyware/adware program, and a firewall.

You obviously had none of these, or if you did, they were not kept up to date and properly maintained.

You need to update your antivirus programs EVERY DAY. You need to do a full sweep EVERY DAY. This is not optional if you plan on being fully protected.

Now, go to Start>Control Panel>Add/remove programs and seek out this program by name and/or any other program that has a date on or after you started experiencing problems, and delete them.

Also delete all cookies and temporary files from your computer.
Start>Control Panel>Internet options>Delete files

Now get online and update your antivirus/anti-spyware programs and do a full scan. If you do not have one, there are several available for free like AVG FREE, etc.
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#3 Consumer Comment

Not necessarily a pop up.

AUTHOR: John - Califon (U.S.A.)

This crap is disguising itself as other alleged legit sites. I was surfing the other day and wanted to go to a specific website(and I wish I could remember what the site was.....it wasn't porn or anything like that) and a 'page' for this crap showed instead and went through the b******* little error windows about scanning and you may be infected blah, blah, blah. I was not about to click any of their 'buttons' so I 'x'ed out of the error windows and tried to back buttoning to the previous page I was on and it would not let me. It kept showing an error window saying I may be infected. So, I 'x'ed out of that whole window and ran spysweeper, then my virus scan. Luckily I'm not to rattled knowing that sites pull this crap and wasn't about click anything of theirs.
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