• Report: #523313

Complaint Review: Cyberdefender

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  • Submitted: Friday, November 13, 2009
  • Last Posting: Friday, January 22, 2010
  • Reported By: Don — Naples Florida United States of America
Cyberdefender
Internet United States of America

Cyberdefender - DoubleMySpeed.com said they would speed up my computer for $39.95. First without my knowledge they charged me $54.95, then they had thier technician tell me I needed special supp Internet

*UPDATE Employee: Response from CyberDefender


1Author 0Consumer 1Employee/Owner

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Cyberdefender aka doubleyourspeed.com, said they would speed up my computer for $39.95.  First without my knowledge they charged me $54.95, then they had thier technician tell me I needed special support for $224.  I said no and they loaded a malware virus into my system that has completely destroyed my computer. These people are real dishonest scumbags.

This report was posted on Ripoff Report on 11/13/2009 8:01:53 AM and is a permanent record located here: http://www.ripoffreport.com/computer-fraud/cyberdefender/cyberdefender-doublemyspeed-co-e629e.htm.

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#1 Employee

Response from CyberDefender

AUTHOR: CyberDefender - Los Angeles (United States of America)

CyberDefender Corporation would like to apologize for any difficulties you have encountered with our company.  CyberDefender operates 24 hours a day, 7 days a week, and we have technical support staff located all over the world. A large number of our techs are based in the US. 

We recommend that you contact our headquarters at 866-793-0454.  
We will be happy to help you resolve any issues or problems you are having.
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