• Report: #425012

Complaint Review: Cylon, LLC, Cyclon, Info-data-alert, Gamerdata, 41463

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  • Submitted: Tuesday, February 17, 2009
  • Last Posting: Wednesday, March 25, 2009
  • Reported By: — Burlington Kansas
Cylon, LLC, Cyclon, Info-data-alert, Gamerdata, 41463
20701 N. Scottsdale Rd. Ste 107 Scottsdale Arizona 85255 United States of America

Cylon, Cyclon, Info-data-alert, Gamerdata, 41463Cylon, LLC, 9.99 fraudlent charge on cell phone bill Scottsdale, Arizona


2Author 0Consumer 0Employee/Owner

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US Cellular bill showed a charge from this company for a subscription on 01-25-2009. I did not subscribe. Gamerdate (41463) Cyclon LLC. From my research, I've found that this company obtains your cell phone number, sends you a text message then bills your cell provider, telling them this is a legit subscription you signed up for.

they have an online cancel service, cancelalerts.com, but the customer service number only goes to voice mail and "a customer service rep will call you back as soon as possible".

Doing business as Cyclon LLC, Cylon LLC Infotextalert, Gamerdata.

This appears to be a company doing business in a fraudulent manner. Check your cell phone charges carefully.

US Cellular was very helpful in dealing with this, I'm very pleased with them and their assistance.

Doug Burlington, Kansas
U.S.A.

This report was posted on Ripoff Report on 2/17/2009 9:34:14 AM and is a permanent record located here: http://www.ripoffreport.com/computer-fraud/cylon-llc-cyclon-inf/cylon-cyclon-info-data-alert-dfe53.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Update By Author

Resolved

AUTHOR: Doug - Burlington (U.S.A.)

SUBMITTED: Wednesday, March 25, 2009

Cylon contacted me, apologized for the incorrect billing, refunded my money. It did take them a couple of weeks to set it right, but they did contact me and fix the problem. cudo's to them for doing the right thing.
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