the really messed up part is this happened before back in 2004. then i made the mistake of buying another dell against my better judgement-but their financing makes things alot easier-so i agreed to a 1,000$ purchase back in november. my budget for a new computer was 1,000$ & i was not to go over by strict orders from my wife. i called dell spoke with a rep and put together a nice XPS system(intrest free 1st year)-total was right over 1,000. more like 1,097. then my first bill comes in the mail & it says my total is 1,288. so i imediately call and of course i get bounced around india for 30 mins for someone to tell me im just SH!t outta luck. of course they cant explain why its 1200-insteAd of 1000. so i just give up and decide to pay it and never do business with dell again. I GET MY STATEMENT IN THE MAIL TODAY AFTER I BEEN PAYING MY PAYMENT FOR A YEAR AND MY NEW BALANCE IS 1,500$!! NOW THEY ARE TELLING ME MY ORIGINAL PURCHASE WAS 1,800! I NEVER IN A MILLION YEARS WOULD AGREE TO 1,800$ ON A STUPID COMPUTER. SPECIALLY WEN I DIDNT EVEN WANNA SPEND 1,000! SO NOW CUSTOMER CARE IS SUPPOSED TO LISTEN TO THE CALL BUT WE ALL KNOW THEY WONT DO SH*T AND I WILL GET TIRED OF GETTING BOUNCED AROUND INDIA AND JUST PAY IT TO PROTECT MY CREDIT-DELL IS HIGWAY ROBBERY NOTHING BUT FREAKING CON ARTIST RIPPING PEOPLE OFF! THEY ALSO SCREWED ME OVER IN 2004!!!