• Report: #523501

Complaint Review: fastblogincome

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  • Submitted: Friday, November 13, 2009
  • Last Posting: Tuesday, December 01, 2009
  • Reported By: Robbie D — Tampa Florida United States of America
fastblogincome
Internet Internet United States of America

fastblogincome oponline Illegally charged my bank card several times. Made it impossible to cancel memberhip. Cost me hours on hold and researching their sorry a**es. Internet

*UPDATE Employee: clarification of program


1Author 0Consumer 1Employee/Owner

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My story is about the same as dozens of others I have read at various sites on the web. One thing that no one else seemed to remember is that the first page you were taken to was different than their home page after that. There was no terms and conditions block when I first signed up with them. Nowadays it's the first thing I check.

If I had only Googled them in the beginning! Or gone to RipoffReport...my first time here. Nice place! In the future you can bet I will check ANY new site out before they get my card numbers. It wasn't too bad, though. The bank credited my account for what the rip-offs tried to steal, and it's pretty certain fastblogincome will not win the dispute.

You can't legally tell someone the only way to cancel is by phone, and then not answer the phone. I heard somewhere these folks are being investigated by the FTC. I hope the FTC nails 'em to the wall.

 

 

This report was posted on Ripoff Report on 11/13/2009 8:57:17 PM and is a permanent record located here: http://www.ripoffreport.com/computer-fraud/fastblogincome/fastblogincome-oponline-illega-2f44a.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Clarification of Program

AUTHOR: Fast Blog Income - Leadgate (United States of America)

SUBMITTED: Tuesday, December 01, 2009

Fast Blog Income would like to take an opportunity to clarify our program offering.   Interest in this program is large and it has come to our attention that some people were not able to contact our office due to the high call volume Fast Blost Income was experiencing. We have taken steps to alleviate this issue by adding additional staff and increasing our telephone bandwidth, which is cutting telephone hold times considerably. We are confident that in the future all customers will not experience a delay attempting to contact our offices.  Any unsatisfied customer can contact our office at 877-204-7404 to speak with a  Customer Support Representative, during the hours of 7am – 7pm (PT) or an email can be sent directly to customersupport@fastblogincome.com

The Fast Blog Income Program is designed to educate and train the customer on how to understand and develop an internet blog site. With the blog site the customer can create their own personal blogging site to promote products and services and learn how to generate traffic to their blog site, all by working with Google to generate income.

Upon signing up for the program the “Terms” of the program are noted several times. On the initial signup page the cost of getting involved with the program are noted on the page.   Also noted is the fact that this program is provided to everyone with a standard (3) three Day FREE trial. This 3 Day Free Trial is noted on the signup page and in the terms and conditions at the bottom of the page, along with an Earnings Disclaimer for the program.

To signup for the program, customers are charged a $2.97 processing fee. For the processing fee, the participants receive “The Money Making Kit”, access to online tutorials, and Unlimited Customer Support.   After the 3 day free trial ends, the customer is subject to a monthly charge of $74.97 in order to continue the service.  All these costs are clearly noted in the  “Terms and Disclosures” on the page. The terms on the page are as follows: “By submitting this form, I am ordering this product's trial membership for $2.97 for the processing fee. Unless cancelled, I will be charged $74.97 upon completion of the 3 day trial period. The charge will reoccur monthly at a total of $74.97 until cancelled. I have read and agree to the Terms and Conditions / Privacy Policy. To cancel call (877) 453 5682 or email customersupport@fastblogincome.com”.

In addition, at the bottom of the initial signup page there is a link to the full program Terms.

Then on the second page in the signup process, the initial cost of $2.97 is again clearly noted on the page, with the terms below it. Once the customer enters their personal information to signup they MUST click to agree to the “Terms” before their account can be established. There is a check box that must be toggled to “YES” which reads,  “Yes, I want the Google Startup Kit and agree to the terms.”  In fact, EVERY customer that signs up for the program, MUST click in the required box to Agree with the terms. There can be no question as to what the program costs are.

Immediately after the signup process is completed, the customer receives confirmation emails for their various purchases. These Confirmation Emails again contain the initial program costs and the monthly charge requirement, the descriptor for the billing charge and the terms for the account maintenance.

During the sign up process, there are completely separate and additional services that can be added to the program. These programs are elective and are not require to participate in the Fast
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