Integretel, Inc. Charged $40.00 to monthly telephone bill for call to 900 number which was not made from our number. San Jose California

Integretel, Inc. charged $40.00 to our monthly telephone bill for information and services received through 900-444-0324. Only two people live in our household and neither person made a call to this number. In fact, neither my wife or I ever make 900 calls, a family policy.

When I called Integretel, Inc. and explained what had happened, the representative indicated that our number was dialed by software at someone's computer using a program designed to select telephone numbers to use for 900 charges,etc.

She took the necessary information to effect a credit to our telephone company and indicated she had placed a block on our number to prevent it from being used by this software. (Time will tell if all of this comes to pass.)

I made my final call our telephone service, BellSouth, and explained the situation. They placed a 900 block on our number for no additional monthly fee.

Mickey
Nashville, Tennessee
U.S.A.