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  • Report: #7244

Complaint Review: LikomUSA Fulfillment Center - Fry's Electronics

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  • Submitted: Sunday, October 21, 2001
  • Last Posting: Sunday, December 02, 2001
  • Reported By:mountain view ca
LikomUSA Fulfillment Center - Fry's Electronics
1041 S. Lawson Street City of Industry California 91748 U.S.A.

LikomUSA Fry's Monitor Rebate Rip-off *UPDATE no fault of Fry's *UPDATE will now pay you!


3Author 0Consumer 0Employee/Owner

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Both my Kory son and I purchased Futura 17" monitors on June 22, 2001. The forms supplied by Fry's were completed and sent with the accompaning documentation as requested that same day. Neither of us has received the $40 rebate for each monitor that was promised in 8-12 weeks. That was 9/22/2001. It is now 10/21/2001.

This report was posted on Ripoff Report on 10/21/2001 12:00:00 AM and is a permanent record located here: http://www.ripoffreport.com/computer-fraud/likomusa-fulfillment/likomusa-fry-s-monitor-rebate-w2w3y.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
3Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Update By Author

EDitor's Comment to this Rip-off Report ..Futura 17" Monitor Rebate Rip-off no fault of Fry's

AUTHOR: - ()

As EDitor and creator of Rip-off Report.com, I am not only very quick to defend a complaint when something is wrong, but also most definitely ready to state something positive when a company is good and try's hard to please the consumer.

I have heard about issues with Fry's Electronics in the past, but am now convinced that they will take care of any problem immediately as they always have. Rip-off Report staff will get this resolved for you if not.

Fry's has nothing to do with this Futura Monitor Rebate problem. I do know for a fact that Fry's Electronics specifically has staff at each stores that does nothing else but deal with issues like these; where consumers do not receive their rebates. For example: I know Fry's Electronics has refunded rebates to a consumer after the consumer waited 6 months after the expiration date deadline to send in the rebate. Clearly this was not the responsibility of Fry's in this example.

I feel confident that anyone having a problem with rebates should go to Fry's customer relations department and bring your receipts. Fry's customer service staff will make the long distance call for you, in your presence, to the companies involved, and will get it straightened out for you, while you wait. Futura's toll-free number is always busy.

After personal experiences at Best Buy, Circuit City (the most horrendous company), CompUSA, Office Max, Office Depot and several others, I have to say Fry's Electronics has the best price, more staff to help the consumer and responds beyond the call of duty.

Most of the Fry's stores are in Texas, Arizona and California, they appear to be a small-scale enterprise, with a high volume. They also seem to have more than adequate staff in this day of cutbacks, and try to give the consumer more for their dollar and while staying profitable at the same time.

Click here. This is a link to other Rip-off Reports on Fry's, or I should say Futura, (which properly identifies the culprit).

I have to say, I cannot remember when I last had something good to say about a big company. Anyone having problems with Fry's should file a Rip-off Report and then e-mail us with your Rip-off Report web address.

Again, we have an understanding with Fry's. Take your receipts to Fry's customer service. They will take care of it. If not, e-mail Rip-off Report at once!

Be sure to photo copy everything you send to any company you are requesting a rebate from. Be sure to include the bar code off the box and photo copy that too.

EDitor@RipoffReport.com

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#2

Likom Victims, they are now willing send your REBATE

AUTHOR: - ()

This email is a rebuttal to RipOff #7244.
It was sent by Richard Arrata at rarrata@likomusa.com.

LikomUSA Fry's Monitor Rebate Rip-off *UPDATE no fault of Fry's (#7244)

They filed the following rebuttal to the above Rip-Off Report:

Their email: rarrata@likomusa.com
Their name: Richard Arrata
Their phone number: 866-LikomUSA
Their relationship to the company: Advocate

Rebuttal:
If you feel you have not been dealt with fairly by LikomUSA in regards to your rebate, please e-mail me the information on the rebate form, and I will have it researched, and will reply ASAP. My e-mail address is rarrata@likomusa.com.
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#3 Update By Author

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