Software.hq.net
software.hq.net
Internet
U.S.A.
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Software.hq.net Got charged $70.80 twice for hardware I never got Internet
1Author
2Consumer
0Employee/Owner
Last Saturday, June 21, 2008, I was on the internet looking to download a free software package to open a compressed file with .rar extension.
I entered a site with several offerings but none were free. I decided to pay for the software and selected one offered by Software.hq.net for $39.95--I provided my credit card information. About that time my satellite connection to the internet glitched. When I tried to re-enter the aforementioned site, I could not. Because it was a week-end I decided to drop the search till the following week.
When I checked my bank transactions the following week, I found out that Software Hq Net had made two charges for $70.80. I called the bank and they agreed to give me credit for one of the charges but told me I would have to fill out forms for an investigation.
When I tried to access Software.hq.net I was informed the site does not exist or is not available. Then I came across the Ripoff Report and realized that I got scammed and don't even have the software to show for the money.
Joe
Colorado Springs, Colorado
U.S.A.
Click Here to read other Ripoff Reports on Software hq net
REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner
Updates & Rebuttals
#1 Consumer Suggestion
AUTHOR: Nigel - Berkeley (U.S.A.)
SUBMITTED: Friday, July 04, 2008
POSTED: Friday, July 04, 2008
i was also a victim of this fraudulent company. however, if you email them at support@software-hq.com, they will respond. that's hyphen, not dot.
#2 Consumer Suggestion
AUTHOR: Alfieb72 - SA (South Africa)
SUBMITTED: Tuesday, September 30, 2008
POSTED: Tuesday, September 30, 2008
I was also scammed by this so-called internet company.
My advice to anyone who is in a similar predicament is not to give up.
Email the company as well as their finance biller as many times per day as necessary.
Tell them that you will report them to
1) your bank
2) the internet crime site (on the web)
and FOLLOW through.
I got a full refund from them within 3 days.
Then, as an extra precaution, cancel your credit card and get a new one issued (with a new number etc).
Don't take their nonsense, and if they are rude, who cares. Just, KEEP ON emailing.
