• Report: #789116

Complaint Review: CanStockPhoto

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  • Submitted: Saturday, October 15, 2011
  • Last Posting: Saturday, October 15, 2011
  • Reported By: Ed — Tampa Florida United States of America
CanStockPhoto
Internet Internet United States of America

CanStockPhoto Makes your account an "auto subscription" service without your knowledge and bills you until you turn it off Internet, Internet

*Consumer Comment: O-o-o-p-s, I posted to the wrong report. :(


1Author 2Consumer 0Employee/Owner

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CanStockPhoto is sneaky - when you make a purchase, the make your account a recurring (auto renew) subscription without your knowledge.  Then it is a hassle to get a refund, and in my opinion, this is a "trick" or "scam" used by them.  

For example, for the $39.95 one week usage, I got all the photos/images I needed and all was good.  To my surprise another $39.95 charge showed up on my CC and I did not get anything for that charge, and had to "un-check" the auto renew from the user setup.  Support never returns my emails, and calling them is a nightmare.  So my "great deal" at $39.95 turned into a "lousy deal" at double that amount!

This report was posted on Ripoff Report on 10/15/2011 11:29:07 AM and is a permanent record located here: http://www.ripoffreport.com/computer-graphics/canstockphoto/canstockphoto-makes-your-acco-27a0e.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

You were lucky that you didn't order from them.

AUTHOR: Ken - Greeley (USA)

The BBB rates them a solid F, with many complaints of fraudulent practices.
Looks like your "sixth sense" was a good one and you avoided these clowns.
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#2 Consumer Comment

O-o-o-p-s, I posted to the wrong report. :(

AUTHOR: Ken - Greeley (USA)

I'll try to do better.
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