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  • Report: #529809

Report: Logo Design Guru

Reported By: Chad ( Texas)

United States of America

Logo Design Guru LogoDesignGuru.com Scam Langhorne, Pennsylvania

*REBUTTAL Owner of company... Logo Design Guru... works with and for our customers

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Logo Design Guru

3000 W. Cabot Blvd
Langhorne Pennsylvania
United States of America
Phone:  
Web Address:  www.LogoDesignGuru.com

Category: Computer Graphics


Submitted: Friday, November 27, 2009

Last posting: Thursday, March 11, 2010
LogoDesignGuru.com (Logo Design Guru) are amateurs. As first impressions are everything for me, I demanded a refund after I received my first draft (the images looked like something my 9 y/o daughter could do, so I didn't want to risk investing any further with this company). After several emails, and several chats with them, they were like "ok, we'll refund" it's been almost two months later.

Oh yeah, I also submitted a review at Logoblog.org . Firstly my review was never published, second I ironically received a call from Logo Design Guru the very next day, exclaiming that they wanted me to "work with them." Which only led me to believe that Logoblog.org is owned LogoDesignGuru.com



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Logo Design Guru... works with and for our customers

Joe Witte - Langhorne (United States of America)

POSTED: Thursday, March 11, 2010

In response to the previous "customers" complaint, i'd be happy to address specifics if he would provide his company name. I can say this, we work hard to take care of our customers. We dont shy away or avoid our customers if they aren't happy with the designs we develop from them. And in the rare incident someone does request a refund, we will provide it based on our terms and conditions, which state that we'll refund them for any work we haven't provided, and we deduct a reasonable charge for each draft we design. We have run in to some clients that have had us design over 10 drafts, can't make a decision, THEN they want a refund. We are extremely reasonable, friendly, and have successfully designed logos for Duke University, The US Navy, The FCC, and The FBI. We've been featured in Entrepreneur Magazine and Wall Street Journal. We are competent, hard working, and professional. We do make mistakes, but work hard to fix them. We are always a phone call away.


Read more at www.LogoDesignGuru.com


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