• Report: #529809

Complaint Review: Logo Design Guru

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  • Submitted: Friday, November 27, 2009
  • Last Posting: Thursday, March 11, 2010
  • Reported By: Chad — Texas United States of America
Logo Design Guru
3000 W. Cabot Blvd Langhorne Pennsylvania United States of America

Logo Design Guru LogoDesignGuru.com Scam Langhorne, Pennsylvania

*REBUTTAL Owner of company: Logo Design Guru... works with and for our customers


1Author 0Consumer 0Employee/Owner

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LogoDesignGuru.com (Logo Design Guru) are amateurs. As first impressions are everything for me, I demanded a refund after I received my first draft (the images looked like something my 9 y/o daughter could do, so I didn't want to risk investing any further with this company). After several emails, and several chats with them, they were like "ok, we'll refund" it's been almost two months later.

Oh yeah, I also submitted a review at Logoblog.org . Firstly my review was never published, second I ironically received a call from Logo Design Guru the very next day, exclaiming that they wanted me to "work with them." Which only led me to believe that Logoblog.org is owned LogoDesignGuru.com

This report was posted on Ripoff Report on 11/27/2009 8:04:18 PM and is a permanent record located here: http://www.ripoffreport.com/computer-graphics/logo-design-guru/logo-design-guru-logodesigngur-7f45f.htm.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 Owner of Company

Logo Design Guru... works with and for our customers

AUTHOR: Joe Witte - Langhorne (United States of America)

In response to the previous "customers" complaint, i'd be happy to address specifics if he would provide his company name. I can say this, we work hard to take care of our customers. We dont shy away or avoid our customers if they aren't happy with the designs we develop from them. And in the rare incident someone does request a refund, we will provide it based on our terms and conditions, which state that we'll refund them for any work we haven't provided, and we deduct a reasonable charge for each draft we design. We have run in to some clients that have had us design over 10 drafts, can't make a decision, THEN they want a refund. We are extremely reasonable, friendly, and have successfully designed logos for Duke University, The US Navy, The FCC, and The FBI. We've been featured in Entrepreneur Magazine and Wall Street Journal. We are competent, hard working, and professional. We do make mistakes, but work hard to fix them. We are always a phone call away.

Read more at www.LogoDesignGuru.com


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