Logomatrix Design - John Pesonen
17860 Avalon Dr.
Hillman Michigan 49746
U.S.A.
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Logomatrix Design (Owner: John Pesonen) Suddenly disappear and never deliver the product (design) almost a month after they cashed in my personal check. Hillman Michigan
*REBUTTAL Owner of company: Can't win 'em all
1Author
0Consumer
0Employee/Owner
Dear Sir or Madam,
I would like to report a potential of fraud from a company named Logomatrix with the owner John Pesonen (Designer). I wa placing an order of Corporata Logo and Identity Design in the amount of $159 back then in early March. Once the person received and cashed-in the personal check sent by one of my colleage who lived in th US, he just disappear. First he show up on the email mentioning that he got sick and then after that he just completely disappear, until now. I've try to call, send several emails ... nothing else I can do to reach him. His website is: www.logomatrix.com, looks quite real for me, with all the testimonials from previous customers.
Due to criticallity of this project for me to setup a business and start dealing with my client, I am no longer able to wait for this guy to return my email(s). And this business conduct are unacceptable for not having returning customer emails for more than 2-3 weeks.
Please help me to solve the problem since now I has been move out from the US, and find difficulty to trace this person. What I really want right now is for him to give FULL REFUND to me in the amount of $159. So that I can start looking for an alternative designer in the US, who has more credibility on delivering the product and service.
Regards.,
Ariadi
Jakarta
Indonesia
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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner
Updates & Rebuttals
#1 Owner of Company
AUTHOR: jpesonen2012 - (United States of America)
SUBMITTED: Tuesday, September 20, 2011
POSTED: Tuesday, September 20, 2011
This actually infuriates me beyond belief but I'll stay cool nonetheless, I sent draft after draft, email after email to this character and never got a reply back from HIM, I gave him way above and beyond what was included in the package to begin with and should have been done with him long before I was, as he stated, I had plenty of great customer feedback and for good reason. It is as simple as that... wonder why he had to leave the country, good riddance to you. Learn some proper English. Better yet, stay where you are.
I would have filed a rebuttal sooner than this but could never create an account at this crummy website.
What bothers me is this website can post whatever they want along with my personal information for everyone to see, if any harm comes to me or my family or any business is lost because of ripoffreport.com posting my information I am holding them 100% responsible. I believe a class action suit should be filed against them for posting personal addresses of people online without their permission, perhaps I'll look into it.