Report: #344835

Complaint Review: Circuit City Stores, Inc

Submitted: Thursday, June 26, 2008
Last Posting: Friday, June 27, 2008
Reported By: — San Jose California

Circuit City Stores, Inc

9950 Mayland Dr, Richmond Virginia 23233-1464 U.S.A.

Phone: 800-593-4361
Web:
Category: Computer Mail Order

Circuit City Stores, Inc did not send rebate money Richmond Virginia

2Author 0Consumer 0Employee/Owner

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I purchased an Acer 15.4 laptop computer ( AS59206470 ) by order on line on order date 12/02/2007 ( order # 4440-151269 ). They shipped out on 12/3/07 and I received it on 12/05/08. This laptop has a $80 rebate deal, so I submitted my rebate right after I got the laptop and received a notice e-mail from the rebate dept.

on 12/6/08 that my rebate submission has been received and is being processed. It asked me to wait for 8 weeks to get the check. I waited and waited. On 1/16/08 I sent them an e-mail to remind them, the next day 1/17/08 I got an e-mail from them stating the supporting materials may have been misdirected or lost in the mail.

So they asked me to fax them the UPC barcode sales receipt and rebate form . Which I did . And I continue to wait. So on 4/1/2008 I fax them a note to remind them. Nothing happens and I'm still waiting. Please give me your hand. I'm counting on your help. Thank you very much for your help.

Monique
San Jose, California
U.S.A.

This report was posted on Ripoff Report on 6/26/2008 11:03:25 PM and is a permanent record located here: http://www.ripoffreport.com/computer-mail-order/circuit-city-stores/circuit-city-stores-inc-did-n-96apa.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Update By Author

San Jose, Ca.

AUTHOR: Monique nguyen - San Jose (U.S.A.)

SUBMITTED: Friday, June 27, 2008

I would like to know after I file this report with you, I should wait on your answer or what else needs to be done in my part for now ? thank you very much. Monique , San Jose.