• Report: #124563

Complaint Review: Comp-Recycle

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  • Submitted: Monday, December 27, 2004
  • Last Posting: Monday, June 16, 2008
  • Reported By:Mauldin sc
Comp-Recycle
2817 Meadowside Drive McKinney Texas 75071 U.S.A.

Comp-Recycle Ripped off and won't return emails Never received Product Rip-off McKinney Texas


1Author 2Consumer 0Employee/Owner

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I ordered a power supply for my laptop and was told I had to send a money order before they would ship the item. I sent the USPS money order but never heard from them. I sent another email and was told by Bob James that he was looking into it. I sent another email and was told he was shipping it out immediately. Another two weeks went by and still no power supply. Now, I can't get anyone to return my emails. I say we all take a trip to Texas and string him up. Does anyone know of any hitmen in Texas??

Ron
Mauldin, South Carolina
U.S.A.

This report was posted on Ripoff Report on 12/27/2004 4:09:25 PM and is a permanent record located here: http://www.ripoffreport.com/computer-mail-order/comp-recycle/comp-recycle-ripped-off-and-wo-25amp.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Owner of Company

Complaints Resolved

AUTHOR: Bob - Dallas (United States Minor Outlying Islands)

Hello, I do understand that a lot of people out there have not had a good experience with this company. The former owner passed away in August of 2004, and my boss took over then. Having now experience in the this business, he purchased the website from the previous owners wife.

When he took over, the inventory was not in the best organization or shape. We have tried over the past few months to organize this inventory and weed out all of the non-working parts. Because we assumed that what was on the site was somewhere in inventory, sometimes it did not end up that way. We had to searh and search for parts, sometimes missing or late shipping orders. We are turning this business completely around and need your support. All those who did not receive parts ordered, will be given a part.

I would like to encourage all who have issues to send us an email at comprecycle@hotmail.com and we will do our best to resolve these issues. You must understand that we purchased a business that we had no idea of what we were getting until the sale was finalized. Now we are in the process of turning around the business. Our prices will be a bit higher, but you will get quality parts with good warranties and service. There will also be phone contact information for those who depend on human contact. There are a lot of good thing happeningn to this business over the next few month. Please be patient and we apologize for the inconvenience.

Thanks,

Bob James
Sales Associate
Comp-Parts, Int.
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#2 Consumer Comment

This Is How To Get These Crooks

AUTHOR: Michael - Baltimore (U.S.A.)

I recently was a victim of these Idiots. They call themselves recyclers. I call them crooks! I recently had dealings with them, buying hard drives, but wound up with junk. E-mails to them are sporadically returned (at best). They have no phone numbers posted on their website (smart move on their part).

I commend the victims that even got that far. After numerous e-mails that got unanswered, I finally realized something. They are accepting PayPal as a method of payment (remember, I had mentioned "smart" earlier? The word "smart" and "comp-recycle" shouldn't be mentioned in the same sentence).

I paid PayPal through my Business credit card. When Bob & the gang refused to answer my e-mails (I sent the junk back -- "bobj" did state in an e-mail that he would take care of the problem, but has yet to do so, I contacted my credit card company and created a chargeback to paypal. Paypal, if they can find them, will in turn, charge the funds back to the crooks. By the way, Pay Pal is forwarding payments to the e-mail address: sciencesource777@hotmail.com for comp-recycle. I also contacted the McKinney Texas Police and the state's attorney regarding these clowns.
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#3 Consumer Comment

Reap what you sew

AUTHOR: Redemption - Frisco (U.S.A.)

Please reference ripoff report #116767

Bob James "AKA" Darrell Elliott - Comp-recycle

The name has changed but its the same bad business.

The name of the company is now called "The Computer Store" located at 1705 W. University Dr. #109 Mckinney, TX (972)542-9030 ask for Darrell.

This is what happens when you screw people Darrell or Bob whatever your name is. This would have been avoided if you didn't make the mistake of screwing over the wrong techy nerd.

Hope the information provided above helps you recoup any of your loses from the past.

Sincerly,

A recently screwed customer
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