• Report: #254442

Complaint Review: Onrebate.com

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  • Submitted: Thursday, June 14, 2007
  • Last Posting: Tuesday, August 14, 2007
  • Reported By: — Hopewell Junction New York
Onrebate.com
PO Box 440588 Miami Florida U.S.A.

Onrebate.com they never mail out the rebate! Miami Florida


1Author 0Consumer 1Employee/Owner

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I bought a product on 4/27/2006 at Tigerdirect (order number: I4682487), and sent mail-in rebate request (Rebate ID: YJF28XMXCDNT6CG7) to onrebate.com at that time. But onrebate.com wouldn't send me $40 mail-in rebate after 10+ emails and 6+ phone calls over last 12+ months.

I called them on 6/14/2007, 5/31/2007, 4/26/2007, 4/5/2007, 2/15/2007, and a few more times in 2006, and even talked to the call center manager (Mackey) last two times. Every time they say "it will be mailed out today" or "it's being processed, you will get it in a few business days". But they never mail it out.

Choongyeun
Hopewell Junction, New York
U.S.A.

This report was posted on Ripoff Report on 6/14/2007 9:58:17 AM and is a permanent record located here: http://www.ripoffreport.com/computer-mail-order/onrebate-com/onrebate-com-they-never-mail-o-acd6e.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

rebate assitance

AUTHOR: Pedro - Miami (U.S.A.)

SUBMITTED: Tuesday, August 14, 2007

We apologized for any frustration cause during the rebate process.To further assist please contact me Pedro at 1-866-310-8083 or my personal e-mail address pedro.mondejar@onrebate.com
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