VistaPrint AP9 Passportvista Another VistaPrint victim of credit card fraud Ripoff Lexington Massachusetts

I am a savvy computer user, so I knew I had not requested this service. Charges began appearing on my credit card and I googled the phone number, only to discover that I was one of many consumers who have been ripped off by a service that we never agreed to.

VistaPrint has apparently passed our credit card information along to some company called AP9PassportVista. When I called their "customer service," (all foreign sounding people), I was told I had clicked on five different computer screens to confirm I wanted this service. I KNEW I had not done that.

I ordered mailing labels from VistaPrint a couple of months earlier. The only box I ever clicked on was the box that said "confirm order."

I called the company and they refused to refund the two months' worth of charges. They consented to cancel the service and refund one month's worth at 14.95 per month. I then called my credit card company, and by phone and in writing, disputed this charge.

Then I e-mailed Vistaprint to basically say "Shame on you" for cheating their customers.

How can these people be stopped?

Jennifer
Hot Springs, Arkansas
U.S.A.