Report: #804157

Complaint Review: DELL COMPUTERS

Submitted: Friday, December 02, 2011
Posted: Friday, December 02, 2011
Reported By: marcelo carvalho — Doral Florida United States of America

DELL COMPUTERS

Dell AARC, Nashville, 6852 - Eastgate - TN 37090 Internet 37090 United States of America

Phone:
Web: www.dell.com
Category: Computer Manufactures

DELL COMPUTERS Warranty L702X Notebook 17" high performance Internet

1Author 0Consumer 0Employee/Owner

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I'm very disappointed..My dream was get a notebook of 17". After a criterious research I decided buy on August/2011 the better configuration of XPS 17 plus Dell support in Home 1 year.. After a big expectation when the box arrived in my home, to my surprise the machine came with several horizontal lines on FHD 1020 Led screen..so I told myself - No problem, there is no a big deal, Dell Hardware support will solve this issue quick ...but, after remote assist, Dell hardware team diagnosed that the LCD would need to be replaced..and believe me friends, until now "02/12/11"' after about 10 times contacting Dell Technical Support, 7 Services Requests opened to the same issue, a lot pain, nobody solve my problem yet, anyone at least try got phone contact with me..I don't know what else can I do, I'm realy sad on this days..even my friends laugh of me.

This report was posted on Ripoff Report on 12/2/2011 11:45:53 AM and is a permanent record located here: http://www.ripoffreport.com/computer-manufactures/dell-computers/dell-computers-warranty-l702x-90c87.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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