• Report: #507887

Complaint Review: Geek Squad Atlanta Georgia

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  • Submitted: Monday, October 12, 2009
  • Last Posting: Sunday, October 18, 2009
  • Reported By: Chip — Atlanta Georgia USA
Geek Squad Atlanta Georgia
2537 Piedmont Road NE Atlanta Georgia 30324 United States of America

Geek Squad Atlanta Georgia Said hard drive was bad and replace with new. Atlanta, Georgia


1Author 1Consumer 0Employee/Owner

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Geek Squad said my hard drive was bad and cheaper to buy a new one from them than fix it.  Kept it 5 days and charged $169.98.

I took the hard drive to another repair location who correctly diagnosed the problem as a bad power supply and repaired it on the spot.  No problems with hard drive.  Charged $60.

 

This report was posted on Ripoff Report on 10/12/2009 7:26:10 AM and is a permanent record located here: http://www.ripoffreport.com/computer-manufactures/geek-squad-atlanta-g/geek-squad-atlanta-georgia-sa-65223.htm.

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#1 Consumer Comment

Geek Squad

AUTHOR: Eric - The Woodlands (USA)

SUBMITTED: Sunday, October 18, 2009

I see a problem with your report. 

Bad Hard drive and bad power supply cause two completely different problems for the user. If Geek Squad ran a diagnostic (which the price you quoted would be correct for the work they did) it runs a test not only on computer hardware but software informing them of exactly what was wrong. The power supply most likely went out AFTER the hard drive replacement occurred. 
Without a time frame this is not very informative, because even if an hour passed between the two services it is probably unrelated.

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