• Report: #477245

Complaint Review: Hewlett Packard

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thursday, August 06, 2009
  • Posted: Thursday, August 06, 2009
  • Reported By:Girard Ohio
Hewlett Packard
3000 Hanover Street Palo Alto California 94304-1185 U.S.A.

Hewlett Packard HP Sold me a 800$ laptop, sent it back 3 times already. Refuse to give me a new one. Palo Alto California


1Author 0Consumer 0Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
I bought a DV6000Z laptop, months later hard drive failed. I Had to pay $300 for a new one. Months later the board fried, they sent me a DV6400A. Sent it back after that board fried, they sent me the same laptop back. 48 hours later the junk board fried my battery. Had to ship it back again!
I lost my job over not having a computer (I am a web & graphics designer).
Seriously I have had the laptop in their shop longer than I have had it at my home. Filed complaint with BBB. HP Refuses to give me a new laptop, will make no effort to compensate me for all the hassle. Spoke with 20 tech support people, customer service, filed complaint with their corporate HQ as the case manager refused to call me back. The lady at the HQ told the case manager what I said, and he called me and confronted me about it.(Borderline harassment.) Will never buy from HP again! My dream computer has turned into a horrific nightmare. Dell will get my business next time.

Jonathan
Girard, Ohio
U.S.A.

This report was posted on Ripoff Report on 8/6/2009 8:35:51 PM and is a permanent record located here: http://www.ripoffreport.com/computer-manufactures/hewlett-packard/hewlett-packard-hp-sold-me-a-8-5k4fa.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Hewlett Packard

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.