• Report: #520620

Complaint Review: Alienware.com

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Friday, November 06, 2009
  • Posted: Friday, November 06, 2009
  • Reported By: jgregorym — Sugar Land Texas United States of America
Alienware.com
Internet United States of America

Alienware.com Alienware Computers, Alienware stopped manufacturing replacement parts for my $1,800.00 laptop only 18 months after I bought it. Internet


1Author 0Consumer 0Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
I purchased a new Alienware m9750 laptop in June of 2008.  November of 2009 I called to purchase a replacement battery and I was told by alienware.com that they were out of stock and had stopped manufacturing replacement parts for the m9750 and that I would not be able to purchase a replacement battery.  They said I should try to find one somewhere else.  I have now checked shopping.google.com, ebay.com and amazon.com and nobody has a replacement battery for the m9750.  My advice to anyone shopping for a new computer is: Don't buy anything from alienware.com or dell.com.  They don't care about their customers at all.

This report was posted on Ripoff Report on 11/6/2009 1:30:04 PM and is a permanent record located here: http://www.ripoffreport.com/computer-manufaturers/alienware-com/alienware-com-alienware-comput-4fe58.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Alienware com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.