Report: #684365

Complaint Review: Brother International

Submitted: Wednesday, January 19, 2011
Last Posting: Wednesday, January 19, 2011
Reported By: Anonymous — Hilton Head South Carolina U.S.A.

Brother International

100 Somerset Corporate Blvd. Bridgewater New Jersey 08807-0911 United States of America

Phone: 1-877-276-8437
Web:
Category: Computer Manufaturers

Brother International Printer will not print in black/white Bridgewater, New Jersey

*Consumer Comment: That is very common

1Author 1Consumer 0Employee/Owner

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Brother makes several printers, copiers, etc. that will not let you print in black/white (default printer to black/white). Their printers have have 4 different colored cartridges for each printer, if "just one of" the colored cartridges are low, the printer will not work. In other words, this printer does not let you use a black/white printer default. I won't even give this printer to the Goodwill - that is how junky it is.

This report was posted on Ripoff Report on 1/19/2011 11:54:42 AM and is a permanent record located here: http://www.ripoffreport.com/computer-manufaturers/brother-internationa/brother-international-printer-7a8e5.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 1Consumer 0Employee/Owner

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#1 Consumer Comment

That is very common

AUTHOR: Robert - Irvine (U.S.A.)

SUBMITTED: Wednesday, January 19, 2011

What do you think Printer companies make more money on? The one time $50-$100 printer purchase or the $10-$40 ink that has to constantly be replaced?

In the past when a color was "out" the printer would not know and just print as if it had the ink. But when the printer prices started to fall, you can get some for as low as $20-$30 on sale, the companies had to do something.

So just about every major company puts in features in at least some of their printers that will not print if any cartridge is below a certain level. Some even "know" if you tried to refill the cartridge and will force you to buy a new one. A "general" rule is that the more expensive the printer the cheaper it costs(on a price per page basis) to replace the cartridges and the more "lienient" the printer is in this.

The one advantage that your printer has over some others is that you have separate cartridges for each color. Some combine the 3 main colors(Cyan,Majenta,Yellow) into tri-color cartridge. So if you use one color you still end up replacing all 3, in your case you only need to replace the one that is out.