Bought a supposed new X P S laptop from Dell, more trouble than the $2,600 hundred dollar cost in January 08. Parts missing, then a few months later, dell sent another hard drive, not of same brand as was original. Before the year was out, Dell replaced the hard drive 4 times.
This year , Optical drive went bad, and Dell sent a tech and replaced. A month later , another Hard drive sent by Dell waited for tech because also motherboard had to be replaced. All of this in less than 18 month, I have paid for in home service for 3 years, but this time tech came with new motherboard and installed the wrong systems motherboard.
Now I 'm getting the run around about when Dell will deliver replacement computer, though they refuse to replace new.
Instead want to send refurbished laptop. Warning DO NOT BUY FROM DEll , or you too may find you have an awfully expensive paperweigt .
I can backup all in this report because I also have every e mail since purchasing from Dell
Essexknight
danville, Virginia
U.S.A.