Report: #566535

Complaint Review: Dell - Dell Financial Services

Submitted: Tuesday, February 09, 2010
Last Posting: Tuesday, February 09, 2010
Reported By: Jay — Alamogordo New Mexico U.S.A.

Dell - Dell Financial Services

Internet United States of America

Phone:
Web: dell.com
Category: Computers & Internet

Dell - Dell Financial Services Pay Off @ Dell Internet

*Consumer Comment: Opposite of a rippoff.

1Author 1Consumer 0Employee/Owner

Rebuttal Box | Respond!

Respond to this report!
What's this?

Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Also a victim?
What's this?

Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Arbitrate
Set The Record Straight!
Repair Your Reputation
...the right way!
Corporate Advocacy Program

I've had an on-going credit debt with Dell for 6 years (4 computers for the house). The bills never seemed to go down even with more then monthly payments being made. Six months ago I called them and set up a pay off with no late fees if paying the minimum. My 2009 income tax refund arived in late January 2010. I called again and spoke with an agent. I offered 25% then 50% then 75% to pay off and CLOSE the account. After 30 minutes explaining real medical issues that require co-payments and unpaid days off work and a cut in pay, I was able to get two late fees of $39 (ea) dropped off the bill for payment today. Woopie! I saved $78 on a $1594.96 bill. My final payoff was $1516.94. I'll put any future computer purchases on lay-a-way at Radio Shack from here on out. Dell wants the money from the interest! They love 25.99% !

This report was posted on Ripoff Report on 2/9/2010 12:23:00 AM and is a permanent record located here: http://www.ripoffreport.com/computer-manufaturers/dell-dell-financial/dell-dell-financial-service-e478c.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Dell Dell

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips

Report & Rebuttal

Respond to this report!

What's this?

Also a victim?

What's this?

Repair Your Reputation!

What's this?

Arbitrate

Remove Reports?
No! Better yet! Arbitrate to set the record straight!

REBUTTALS & REPLIES:

1Author 1Consumer 0Employee/Owner

Updates & Rebuttals

#1 Consumer Comment

Opposite of a rippoff.

AUTHOR: Flynrider - Phoenix (USA)

SUBMITTED: Tuesday, February 09, 2010

"The bills never seemed to go down even with more then monthly payments being made."

That is often the case when you borrow at very high credit card interest rates.

"I was able to get two late fees of $39 (ea) dropped off the bill for payment today. Woopie! I saved $78 on a $1594.96 bill."

Lets see. You tried to lowball them 3 times on the bill, yet they still agreed to drop $78 in late fees. That sounds pretty generous to me. They could have told you to go fly a kite. Dell is doing the same thing that any other creditor would do. Actually better. Most credit cards would not have let you slide on the late fees.

"I'll put any future computer purchases on lay-a-way at Radio Shack from here on out."

Very wise move. Borrowing money at high interest rates for stuff you don't need is a sucker's game.