DELL Ripoff Unfair Lease Practices Austin Texas

The following practice performed by DELL I consider unfair

1. Listing two lease options, i.e., 2 year, 3 year, but only showing one estimated buyout price, based on the 3 year least option. NOTE: The buyout price after a two year lease is around 75-80 percent of the cost to buy a band laptop, similarly equipped.

2. Automatically renewing the lease for three months if the lease holder does not contact DELL 90 days prior to the lease expiration date.

3. Not notifying the lease holder that their lease has been extended for a three month period due to the lease holder's failure to notify DELL 90 days prior to the lease expiration date.

4. Not providing a notification reminder of the lease holder's “End of Lease” options near, at or after the lease expires, except by request.

5. Not providing a deliverable location for the US Postal Service so that all lease equipment being returned to DELL by the US Postal Service will be returned to the sender. NOTE: If leased items are not return to DELL on time, DELL is able to charge for another lease period.

Mark
Bellingham, Washington
U.S.A.