• Report: #477786

Complaint Review: Hewlett Packard

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  • Submitted: Saturday, August 08, 2009
  • Posted: Saturday, August 08, 2009
  • Reported By:Limassol Other
Hewlett Packard
www.hp.co.uk Internet United Kingdom

Hewlett Packard Product with a design flaw London United Kingdom Internet


1Author 0Consumer 0Employee/Owner

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I bought an HP tx1000 notebook about 2 years ago. The laptop is dead for about 3 months now and the cause of the problem is a design flaw on the graphics chip. It seems that the defective nvidia chipset is overheating and after some time (ironically shortly after warranty expires) it dies, rendering the laptop unusable.

Models that are affected by defective graphic cards include:
HP 6000
HP 8000
HP 9000
And the entire tx1000 and tx2000 family

Although HP has recall the 6000, 8000 and 9000 series for free repair because of the defective graphics chipset, it refuses to recall the tx1000 and tx2000.

Andrew
Limassol

This report was posted on Ripoff Report on 8/8/2009 11:09:20 PM and is a permanent record located here: http://www.ripoffreport.com/computer-manufaturers/hewlett-packard/hewlett-packard-product-with-a-dk57e.htm.

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