Samsung Warranty is realy not 1 year. be aware Internet, New Jersey

Sorry, warranties are different with every-single-company. Make sure to read the warranty description, I'm sure that it said that in there somewhere.

And if it says that in your warranty description, then that's something you agreed to the second you purchased the product.

It sucks I know, but now you walk away sadder but wiser.

how can u read the warranty before you receive the products???.  there is also something called the trust factor.  you "trust" that when you buy from big company that the product is quality product.  not junk

All Samsung Warranties are available on-line on their Website.  It only took me a few seconds to find out the warranty on my Samsung monitor.  All you need is the model number.  Go to Samsung's home page, click on Support then Warranty&Policy. 

It's all there if you look for it.  The second paragraph begins with,

"This limited warranty begins on the original date of purchase...."

This should tell you all you need to know.

samsung website say warranty is specific for each product and my laptop is not listed on the website.  Now what?

Do you have a link?

1) When i first bought mine it was not listed on the website

2) No listing for NC10-10. there are others listed but not mine.  where is the online warranty for NP-NC10?

The warranty on all the NC-10's that *are* listed are identical so I would assume your model would be the same even though it's not listed specifically.  Of course you could email their support department to see if they'd respond.  Actually, you're lucky you don't deal with some companies.  Their warranties start on the date of manufacture!  Sometimes the product can sit in a warehouse for three months or more so you might only get a nine-month or shorter warranty once you get the product home.

Look at the warranties of all the other Samsung laptops.  All say the same thing so you can bet yours is the same.  The warranty on all of them starts on the date of purchase, not the date of delivery.  Customer service would be happy to tell you about your specific model, I'm sure. 

 

A tip:  When you call, don't be belligerent and don't talk down to the rep even if his/her accent is so thick you can barely understand it.  Just state the facts and ask your question plainly.  After dealing with angry customers all day, the rep is usually so happy to have a rational, reasonable customer call that (s)he will usually give you better service.  If they have to read from a script, let them.  They're doing their job as best they can.  Remember, the rep doesn't set the company policy and yelling at the person who may be your only means of getting a resolution is only counter-productive.  I'm not talking to you or about Samsung specifically but it's a good general tip for anyone who needs support for a product.  I've actually had support reps thank me for my lack of attitude and calm, reasonable manner on the phone.  They went out of their way to help me.

Your explanation is like saying all products have the same warranty which is opposite of what the website say. Website say “each product is different” and now you'r telling me all the same???

For your info, when I bought mine there was no warranty info on the website