• Report: #211151

Complaint Review: Tiger Direct - OnRebate

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  • Submitted: Friday, September 15, 2006
  • Last Posting: Monday, August 13, 2007
  • Reported By: — McNeal Arizona
Tiger Direct - OnRebate
7795 W. Flagler St. #35 Miami Florida 33144 U.S.A.

Tiger Direct And OnRebate Tiger Direct, OnRebate cooperative rebate ripoff Miami Boca Raton Miami Florida


1Author 0Consumer 1Employee/Owner

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OnRebate offered a rebate good for Tiger Direct and one other company only. I bought from Tiger, and submitted all the material that was requested and that Tiger supplied. OnRebate's form was ridiculously complicated, but I took 45 minutes to go through all the hoops. OnRebate denied my rebate because I hadn't submitted everything. Each company blames the other, and after the initial response, neither is paying any attention.

In other words, this is the same scam that Tiger Direct and OnRebate have been using with other people recently.

I wonder if conspiring to break federal interstate commerce laws upgrades the felony to a stiffer sentence?

Michael
McNeal, Arizona
U.S.A.

This report was posted on Ripoff Report on 9/15/2006 8:59:41 AM and is a permanent record located here: http://www.ripoffreport.com/computer-manufaturers/tiger-direct-onrebat/tiger-direct-and-onrebate-tige-6y5cy.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Help with your rebate

AUTHOR: Alex - Miami (U.S.A.)

SUBMITTED: Monday, August 13, 2007

Dear Customer:

We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.

Sincerely,

Alex
Tiger Direct Customer Service/Web Response
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