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  • Report: #375880

Complaint Review: Rent A Center

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  • Submitted: Thursday, September 25, 2008
  • Last Posting: Sunday, October 12, 2008
  • Reported By:Lehigh Acres Florida
Rent A Center
8951 Bonita Beach Road #210 Bonita Springs Florida 34135 U.S.A.

Rent A Center Does not want to replace our laptop. Bonita Springs Florida


1Author 0Consumer 1Employee/Owner

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My house was broken into and they stole my laptops. Now rent a center does not to replace my laptop. Because we moved and didn't provide them with the address. Now they are saying that we have to pay for the laptop that they do not want to replace it. This company is just ot to get your money when is not even your fault.

Martha
Lehigh Acres, Florida
U.S.A.

This report was posted on Ripoff Report on 9/25/2008 8:08:31 AM and is a permanent record located here: http://www.ripoffreport.com/computer-rental/rent-a-center/rent-a-center-does-not-want-to-8ca7d.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
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#1 Employee

Read your rental agreement.

AUTHOR: Rac Collections Mgr - Iowa City (U.S.A.)

Your rental agreement specifically states that moving without informing the store where your are moving to is a breach of the agreement. Once the store is made aware that you have moved without providing them notice within a reasonable amount of time, they are REQUIRED to return the merchandise. Unfortunately, once that reasonable amount of time passed, your rental agreement was breached. The store has no reason to replace the laptop, as you breached the agreement. Since you are the one that violated the terms of the agreement, you have two options: 1: continue paying. 2: don't continue paying, and be subject to whatever collections activities are available to the store according to federal and state laws.
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