So they have had your computer for 7 days and are waiting for a part.
From the photo you included, it looks like milk was splattered on it. Why did you say that made them say " if their were any spills then i would be responsible for the charges," I hope you at least cleaned the case before you sent it in.
Either way kiddo, they have only been trying to fix your dirty computer for 7 days and are waiting on parts.
Funny how you say "i am a college student online and every day i am without my computer gets me bad grades and i need my computer"
Call me silly but instead of hunting places to complain about your dirty computer, and filing this report. Maybe you should be doing your school work. You obviously can because you are online complaining.
FYI: I hope you cleaned the porn off your hard drive before you sent it in. My husbands boss sent his Acer in for repairs. He is on the sex offender list forever now and lost his job.