Field Nation Doesn't pay techs fairly and some times not at all! Internet

This gentleman is sorely mistaken here. Field Nation does not employ any technicians. We  pay what the client and technician have agreed to as compensation for work performed. Our business model is 10% of the total of the work order. Therefore if a client publishes a work order for $100.00 and the technician accepts and then completes the work and it is approved by the client, we send the technician $90.00 payment. We can not withhold payments from technicians. Field Nation automatically compensates the technician once he or she has completed the work satisfactorily and the work order has been approved by the client. We do not set any rates nor do we post any work. This is all done by our clients utilizing our unique service system. Clients and techcnians agree upon scope of work and compensation through the creation of the work order and assignment of the work order. No work is forced.

I will gladly speak to this gentleman or anyone else who has any complaint about Field Nation.

Just call our office and ask to be transferred to Art Jenkin.

Thank you.

I have been a contractor with field nation for more than 3 years and during that time I have jobs that did pay over if it was an hourly job. Fixed amount jobs are just that a fixed amount. If there is a problem on a job then I call the contact to let them know, if a wait time or return is needed I have been compensated. Most jobs state if the job cannot be completed under no fault of your own a fixed amount would be paid. Travel time has been only included if stated in the job. The terms of the job are clearly stated before you accept it. Also you can send messages to the client before you accept the job to clarify any questions about travel, payment, etc. Mosf of the clients have lowered the rates for jobs based on the current economy. That is not field nation but the clients.

After reading this report I noticed several things:  The individual is obviously new to field service.  Does not possess the time management skills necessary to perform at this level.  And complains about things that are totally within his own purview.  In order for this type of contracting to work for you, you have to be prepared, precise, and dedicated.

Being prepared means only bidding for jobs in which you know you are qualified to do.  If the job is a "flat rate" job then, you are aware that no matter what the job entails, that is the total that will be paid for the job.  The key here is to know what the job entails and how long it will take.  Most "flat rate" jobs are simple, if you know what your doing.  Being precise means scheduling properly.  We generally schedule 3-4 a day in the same general area.  That way you are making good use of your time.  Also, You also have to call BEFORE going onsite to confirm all the details are correct.  Including delivery of the equipment being installed.  Being dedicated means completing the job properly and professionally.  Most clients will compensate you if they know you are going "above and beyond".

In summation, you should not complain about things that only you have control over.  Field Nation does not employ you.  Their client is contracting you for a service and paying you a specified amount for completing that service in a timely, professional manner.  Choose your jobs wisely, schedule them properly and complete them professionally and you will be able to make, and get paid for, all of your hard work in a timely manner.

Paul Burgess
Owner
PAB Enterprises
info@pabent.com

Proudly serving Field Nation and its clients in the DC/Baltimore Metro area for over 3 years.

The report filed earlier is indicative of Field Nation's attitude towards contract workers. I was on their "platform" for over a year without any problems from customers whatsoever. Yes, you do have to have knowledge and experience in how to plan your day and work with vendors on the site in order to accomplish specific tasks issued on their service. But, they are just a service. They don't and can't regulate nor monitor the issues that arise in the actual work orders that are posted via buyers.

That being said, my experience was that any time I tried to work with Field Nation regarding THEIR operation I was treated like a child, a low life, and like I was a brainless person in the least.

Every year I file my taxes early to beat the rush and get my return back ASAP. Why give IRS more interest? Field Nation was tardy in getting my 1099 to me. I asked time and again, "where is my 1099?" I was ignored and they knew their slow manual system just could not produce the required, by law, information in time for the Jan. 31 deadline. I complained to their bookkeeping department 3 times asking where and when will I get my 1099. On the third try Mr. Jenkins simply told me "you're gone" and deleted my contract from their service platform, period. I tried this year to get back on the system because all my teaching classes are on line and I have time now to do extra work. But I was rejected without any explanation or reason. I am a college instructor with a Master's degree in Business, owned my own IT consulting for for over 20 years, and have been a Pastor of a church for the last 9 years here in Asheville. I am not a slacky nor am I someone to ignore.

Every time I tried to call Field Nation and talk to someone in charge they sounded as though they were drunk. If you listen to the "training" it sounds a s though the guy is drunk and keeps stopping the session to get a drink. By the time the session is finished he was practically incoherent. These guys in Minnesota are simply not professional, take things too personal, and do not adhere to regulatory standards. I had since signed on to other contract platforms with great success and the highest ratings in my area. I also noticed that all Field Nation W/O's do pay less and have less flexibility than other platforms, some of which charge NO FEE to do the work. If I was someone looking to get into this business or someone looking to find service agents with a reputable company to use as contractors, it would certainly NOT be Field Nation! Look at Work Market or even OnForce. Much more professional and understanding than Field Nation!

I will use all the resources available on the internet to make sure people understand how Field Nation treats contractors and hope they do not enter into the platform!

Being an independent contractor isnt easy. Often, the Communication lines between vendor/buyers and technician/supplier gets mistracted , everyone starts to point fingers. I know this because I am both a buyer and supplier. I understand Where youre coming from , but im afraid youve lost direction in this issue. Field Nation is merely a processing platform in that in no way or form has anything to do with the negotiations , designation of the scope of a wo, or arrangement of an assignment. They simply provide an market interface. Moreover, when similar disagreement do arrive between the technician and buyer, support usually offers mediation between both parties. Art jenkin and Darrell Smith have always been a supportive channel whenever I've dealt with any type of issue. I can assure you, nobody in the platform is ripping you off. In fact, getting you paid is in their interest . All in all though this is something you need to expect as an independent contractor. You won't always be in the right..you'll win some you'll lose some.. just learn how to pick your battles. Just have your ducks in a row and place all reasonable expectations up front before you accept a wo. If you ever have questions, feel free to look up my technician profile. I have experience with almost every company out there.. Best,

As I've mentioned in a previous rebuttal.. I am both a technician and buyer so I've seen both sides of the park over the last 8 years on Field Nation and OnForce. You have to understand the market/Field is evolving from a buyers market over the last decades Where buyers typically have leverage. I can assure you this is the most tech friendly platform around. It's really evolved over the last two years For technician and although there's much more work to be done, I think you should consider reaching to them..