• Report: #824868

Complaint Review: Geek Squad

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  • Submitted: Wednesday, January 18, 2012
  • Posted: Wednesday, January 18, 2012
  • Reported By: E l gee — Tallahassee Florida U.S.A.
Geek Squad
PO Box 9312 Internet 55440 United States of America

Geek Squad Best Buy Ripoff/ Bait and Switch/ Ransom Demand Internet


1Author 0Consumer 0Employee/Owner

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RIPOFF ALERT!

What I was told when I bought Geek Squad coverage: "Bring it in, we'll diagnose it right away and get it back usually within a few days, depending on what is wrong."

What I was told when I called today asking about Geek Squad coverage: "Bring it in, we'll diagnose it right away and get it back usually within a few days, depending on what is wrong."

What REALLY happens AFTER Best Buy gets your money: You bring it in and are told by a Geek: We will look open in two weeks or more unless you give me $150.00 more just to expedite it, then we'll look at it in a week.

That is "bait and switch," unethical, immoral, unprofessional and so much more. I have already lodged a formal complaint with my state's Attorney General today, will post this on facebook, the Ripoff Report, all other ripoff sites, the BBB and any other blog and media I can find to warn others of this criminal behavior.

This report was posted on Ripoff Report on 1/18/2012 7:29:09 PM and is a permanent record located here: http://www.ripoffreport.com/computer-service-repair/geek-squad/geek-squad-best-buy-ripoff-ba-00e8c.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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