• Report: #720267

Complaint Review: Geek Squad

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  • Submitted: Thursday, April 21, 2011
  • Posted: Thursday, April 21, 2011
  • Reported By: Dallascmsb — seattle Washington United States of America
Geek Squad
17364 Southcenter Parkway Tukwilla Washington 98188 United States of America

Geek Squad Said there was something wrong with the compute and there wasnt and charged 149.99 Tukwilla, Washington


1Author 0Consumer 0Employee/Owner

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there has been 2 problems the 1st is i paid for a setup and recovery prg for the computer well 1yr later i need the recovery disk and they didnt give it to me and told me i had to pay for another one...

2nd i had a problem with the computer they looked at it and said it was a virus and it would cost 149.99 to repair it i saidi  would only pay it if it fix the problem....so the said it would well it didnt...and then after i made the payment the geeksquad went back into my system and said it was a virus protection setting issue which didnt cost anything to set to begin with. if they would have just said thats what it was to begin with i wouldnt have had to pay anything and now iam fighting with them to get some kind of refund back..i feel i should at least get half.

This report was posted on Ripoff Report on 4/21/2011 8:18:24 AM and is a permanent record located here: http://www.ripoffreport.com/computer-service-repair/geek-squad/geek-squad-said-there-was-som-8bde7.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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