maxmyspeed.com Cyberdefender.com Offer trial with satisfaction or money back TY commercial, then direct you to salesman for $400 pitch and fight you to get a refund if you don't bite , Internet

  I  responded to a TV commercial for a satisfaction guaranteed PC check from MaxMySpeed.com aka CyberDefender.com.  The price was $29.95 then went to $19.98 on a second chance offer pop-up window.  I paid the $19.98 on my debit card and was directed to a phone number and a technician at another website to get their software downloaded to my PC.  The technician (actaully a salesman) made small talk for a while then said I need a major "deep" fix that their master techs on staff can fix but will cost $400 per year and he can finace it into three payments.  It took a while but I finally realized this is a "bait and switch" and declined.  I went to my email for my payment receipt and called the CyberDefnder for a refund to learn that I can cancel their service but I am not entitled to a refund.  And the girl on the phone said she does not have the authority to process a refund.  I had to threaten to visit their office (in LA) for a face to face with her boss before she agreed to give me a refund...which she processed.  So all in all, these people are rip off, bait and switch thieves so don't let them push you around. Don't go there to start with.