i purchased antivirus 2008 cause I couldnt get the trial one off my computer. When I ordered it the purchase button was half way down the page. i clicked on it and it took me to the next page and i was charged for 3 programs. it seems under the secure payment button there were other programs and they were added to my order. i immediately emailed and told them i didnt want these other programs, they told me to try alphawipes cause i would like it. i emailed back and they wont respond. they charged me 80.89 for 2 programs and today, a week and a half later, thay sent me another email saying they undercharged me and they are charging my credit card another 44.00.
I am not in america and i cant get a contact number to call them or get them to answer my emails. i feel wroughted and ripped off and there is nothing I can do about it. i am very angry i was billed from billinternet.com 8778717412 order number 7616201. i have not downloaded the program and im not going to. in the programs i purchased i purchased premium support. they charged me 29.95 for this this is funny i cant get any response from them so my money is wasted from the word go.
i wonder if i download the program, will i be able to get the information for the premium support and be able to physically ring them?
thanks
i feel really angry that they are able to do this to us
Wendy
singleton heights