Cyberdefender Refused to Refund on Product Purchase - until Credit Card Company called them Los Angeles, California

I purchase Cyber Defender Anti-Virus software using my Chase credit card.  I was emailed an activation code but had to call in for 'technical' support to activiate.  This just turned out to be a way for them to try and get money out of you.

  They asked for permission to sign into my computer -than said I had horrible viruses that would destroy my computer and asked for a the credit card number so for $385 they would fix my computer.

I sad no thanks as the rogue viruses were old anti-virus programs.   The company continued to refuse to activate my software until after a spoke to technical support.  I was 'promised' a call back.  No call back.

 Next day I called and ask, then demanded my money be refunded to my credit card.  They refused - telling me they were going to take care of my problems.  I told the rep I did not want them to fix my problem and I wanted nothing to due with Cyber Defender and wanted my money back.  They refused - I made it very clear I wanted nothing to do with them.

  Next day charge appeared on my credit card.  Called credit card company - charge was reversed as I was holding for the Chase Rep to get off the phone with Cyberdefender. 

Avoid !!