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  • Report: #638462

Complaint Review: Dell computer

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  • Submitted: Tuesday, September 07, 2010
  • Posted: Tuesday, September 07, 2010
  • Reported By: Paul — Minnesota United States of America
Dell computer
one dell way,round rock TX 78682 round rock Texas 78682 United States of America

Dell computer Dell never sent free windows 7 upgrade as promised in their advertising round rock, Texas


1Author 0Consumer 0Employee/Owner

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I purchased a computer directly from Dell after responding to their ad which stated "free windows 7 upgrade when available" Dell has not sent me the free upgrade. When I emailed Dell, I was first sent what appeared to be a form letter stating the free program was over. I emailed Dell again, they requested me to call them. I called and the person I spoke with said the free program for window 7 upgrade was over. If I wanted the software, I could purchase it from them. Why didn't Dell do as promised in their advertising? This is false advertising. I have filed a complaiint with the Texas state attorney general, and will continue to persue this till Dell sends me the free windows 7 software.

This report was posted on Ripoff Report on 9/7/2010 2:52:58 PM and is a permanent record located here: http://www.ripoffreport.com/computer-software/dell-computer/dell-computer-dell-never-sent-e69c8.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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