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  • Report: #559255

Complaint Review: Elemen5

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  • Submitted: Sunday, January 24, 2010
  • Posted: Sunday, January 24, 2010
  • Reported By: berrien98 — toronto Ontario Canada
Elemen5
Vogelsranger Str, 78 D 5082 Cologne, Germany Cologne Internet United States of America

Elemen5 A Digital River Company Internet Fraud Scam Cologne, Internet


1Author 0Consumer 0Employee/Owner

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I was looking for a mail merging software and found this site: www.mailing-manager.com.  The software is called Mailing List Manager Pro.  No trial period or download is provided until you buy the software which comes with a 30 day money back guarantee, no question ask policy.

However, the moment they extracted my credit card information, I have not received the product and I cannot find out who is responsible.  The company sends a series of bogus support email address.  I paid US$92 on January 17, 2009 and I cannot get in touch with no one.

My credit card was charged by Element5 for which there is no contact number.  I got an email of acknowledgement of purchase from Share-it.com.  I get a no reply email from Shedix.com.  These are all companies of Digital River.

I cannot locate any phone number to contact them or lodge a complaint.  I need to file a report with the better business bureau of Germany or the USA if I can identify their real company name.

This report was posted on Ripoff Report on 1/24/2010 10:18:42 AM and is a permanent record located here: http://www.ripoffreport.com/computer-software/elemen5/elemen5-a-digital-river-compan-cc5ef.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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