Report: #484377

Complaint Review: HelpMeDownload.com

Submitted: Sunday, August 23, 2009
Last Posting: Friday, September 04, 2009
Reported By: Dionne A — Vacherie Louisiana USA

HelpMeDownload.com

www.HelpMeDownload.com Internet United States of America

Phone:
Web:
Category: Computer Software

HelpMeDownload.com First, they charged me a fee for a 2 year subscription that was no good, and now they are billing me monthly. I havent used anything they offer! They ripped me off for a 2 year subscription and now they are billing me monthly! Vacherie, Louisiana

1Author 0Consumer 0Employee/Owner

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I got on this website to help me to download music, little did I know that it was a scam! I paid for a 2 year subscription to download unlimited music for 2 years! Of course, after I signed up, I get routed to a website that told me it was a scam! Now they are carging me a monthly fee, and I haven't even used their product! I don't even know how to use it!

This report was posted on Ripoff Report on 8/23/2009 7:25:14 PM and is a permanent record located here: http://www.ripoffreport.com/computer-software/helpmedownload-com/helpmedownload-com-first-they-353ab.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

HelpMeDownload.com

AUTHOR: Helpmedownload.com - Phils (Philippines)

SUBMITTED: Friday, September 04, 2009

Hello,

I sincerely apologize for any inconvenience. I am a customer service representative for HelpMeDownload.com. I will be more than happy to issue you a refund. To resolve your complaint, please reply with a contact number including your country code. To contact you and to resolve this ASAP, our Toll Free contact information is listed below as well.

Kind regards,

Arvie
Customer Support Representative
Support HelpMeDownload

US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Web-chat is now available!
http://onlinechat.helpmedownload.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=1&siteID=2&queueID=5

You can also send an email to Support@HelpMeDownload.com

Our Operations is available 24/7.