• Report: #307538

Complaint Review: Intuit TurboTax

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  • Submitted: Saturday, February 09, 2008
  • Last Posting: Monday, February 11, 2008
  • Reported By:plugh Ohio
Intuit TurboTax
.turbotax.com Internet U.S.A.

Intuit TurboTax, TurboTax Scam ripoff - FREE to try mailed CD - you must pay to print or efile. Internet


1Author 2Consumer 0Employee/Owner

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Sent FREE copy of TurboTax to try. After reading through carefully and you must pay AFTER you've procesed your whole return and either try to print it or efile. Hope this saves someone some time befoer getting hooked. Let them know that we don't appreciate this type of business tactic!

JM
plugh, Ohio
U.S.A.

This report was posted on Ripoff Report on 2/9/2008 7:29:45 AM and is a permanent record located here: http://www.ripoffreport.com/computer-software/intuit-turbotax/intuit-turbotax-turbotax-scam-fe22p.htm.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
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#1 Consumer Suggestion

Most free trials of software products

AUTHOR: Robert - Buffalo (U.S.A.)

work that way. The free trial version is normally crippled in some fashion - in other words it does NOT do everything that the PAID version will do.

In this case, it will not print or electronically file your return unless you pay for the full feature program.

This is not a ripoff. IF the trial version did everything the full version did, what would be your incentive to purchase the program? Answer: none.
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#2 Consumer Suggestion

"JM", all you have to do is learn how to read!

AUTHOR: Steve - Bradenton (U.S.A.)

JM,

The packaging clearly states that you have to buy it. Nowhere on the package does it say it is free to use. Nowhere.

I recieved the same software, and am looking at it right now.

>>
Here is what the big bold print at the very top of the cover says:

"Same great TaxCut software you used last year"
"Right to your door!" "Easy to buy!"

"Save time with software delivered to you!"
>>

I don't see what is confusing about that.

No ripoff here. Just another case of someone unable or unwilling to READ!
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