Palace
  • Report: #830168

Complaint Review: Intuit

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Saturday, January 28, 2012
  • Last Posting: Sunday, January 29, 2012
  • Reported By: HT — Warwick Rhode Island United States of America
Intuit
2632 Marine Way Internet Internet United States of America

Intuit TurboTax Federal E-File is not free! Internet, Internet

*UPDATE by author: Different Fee But Still Feeling Ripped Off!


2Author 1Consumer 0Employee/Owner

Rebuttal Box | Respond!

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
I switched back to TurboTax after years of using Txxxxt-big mistake.
I receive a mailer each year with my new TurboTax CD. I have just thoroughly read the mailer and nowhere on it does it say there is a charge for Federal e-filing. State yes which I knew, you have to pay 19.95 for the State e-file.

I get to the screen after the ad for their credit card refund method and the total fee page shows a separate "Refund Processing Service Fee" for 29.95, not including the State Fee. Not until I reached this screen did the software or the mailer say anything about a fee for Federal e-filing!


Intuits VP is full of crap.

So I need to pay these thieves 49.90 for the privilege of e-filing. Never Again!!

Buy Txxxx (((REDACTED)))
  sorry, …allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company… your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 1/28/2012 9:13:10 AM and is a permanent record located here: http://www.ripoffreport.com/computer-software/intuit/intuit-turbotax-federal-e-file-f8a16.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Intuit

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Not a ripoff

AUTHOR: Ashley - springfield (U.S.A.)

You are getting your federal taxes filed for free. You are getting charged for the method of which you are getting your refund. Let me guess, you wanted it direct deposited in to your bank account? That's what you are being charged for. If you would have them send you a papercheck in the mail you wouldn't have that fee.
Respond to this report!
What's this?

#2 Update By Author

Different Fee But Still Feeling Ripped Off!

AUTHOR: HT - (United States of America)

I indeed was paying 19.95 for the State E-file and 29.95 for the Direct Deposit service.

Nothing was charged to E-file my Federal Return and have it Direct Deposited.

I saw red and flew off the handle when that screen popped up.  I wasn't clear on the reason but $50 more on top of the $65 paid for the program.

I just check my records and I did not pay this last year!!

I just wish they mentioned the fee up front.  

$29.95 for Direct Deposit for My State Filing only-come on!!

I filed the State Return by Mail.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips

Advertisers above have met our
strict standards for business conduct.