Norton Norton Virus Protection a Joke! Internet

details please. Your OP does not have any actual information in it other than an opinion that you have.

It would seem to me, that even in a worse case scenario, buying a new computer was overkill on solving this problem you have had. For example, you could have simply reformatted your drive and reloaded the operating system; or you could have done a system restore.

Either way would have cost much less.

If you have a desktop PC:

Pull your hard drive and install it into a friend's PC as a SECONDARY drive - this is a cheap way (compared to hiring someone as myself or other data recovery service) to see if you can access your files. If you can, simply save them to your friends boot drive or burn to a CD or DVD.

Then put your hard drive back into your machine and use your original CD/DVDs and do a full reinstall of all software to put your computer back to the way it was when it came out of the box.

Then use your CD/DVDs you made with your friend to restore the files to your hard drive. This is the cheapest method for you to employ - won't cost you a dime, just you and your friend's time and maybe some DVDs to use for backing up your files.

Or, you can look on the internet for a "data recovery" service to recover the data from your hardrive - be warned, this type of service is NOT cheap!

Good luck in the future.