Report: #438557

Complaint Review: SOFTWAREOUTLET.COM

Submitted: Saturday, March 28, 2009
Posted: Saturday, March 28, 2009
Reported By: — Lancaster Texas

SOFTWAREOUTLET.COM

2431 S Anne St, Santa Ana, California 92704 U.S.A.

Phone: 714-979 6800
Web:
Category: Computer Software

SOFTWAREOUTLET.COM Company sends wrong software, will not respond or send correct software CD Santa Ana, California Internet

1Author 0Consumer 0Employee/Owner

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On 4/26/07, I purchased the software package NERO 7.0 from Software Outlet.com, order # 721911. On 11/17/07, I ordered the software NERO 7.5 from SoftwareOut.com, Order #769260. They sent me another NERO 7.0 instead of NERO 7.5. (I have never received the NERO 7.5 CD that I paid for plus the shipping charges from them.)

Since that time, I have sent various emails and snailmail letters to SOFTWAREOUTLET.com and they have not responded. When I try to call the ph #s they have listed, all I get is an ph. message that you must call between, I believe it's 2pm and 4pm, California time. When I call between those times, it still the same message to leave a message and they never call back, just as they have never responded to my emails.

Bob
Lancaster, Texas
U.S.A.

This report was posted on Ripoff Report on 3/28/2009 9:27:42 AM and is a permanent record located here: http://www.ripoffreport.com/computer-software/softwareoutlet-com/softwareoutlet-com-company-sen-dbf9e.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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