Zoombli
2331 Redmond Fall City Road #667
Redmond Washington 98053
U.S.A.
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Zoombli software ripoff, misrepresents products downloads with bugs, down loads computer gremlins Redmond Washington
1Author
0Consumer
1Employee/Owner
They ran a free scan on my computer said that I had 400 and some errors in my registry. Unfortunatenately they could only fix 20 of them unless the full version was purchased.
I purchased it like a fool, all I got were pop ups from everywhere and trouble opening desktop icons with just a right click I have to click several times to get them eo open .
They ran my bank card and charged $29.95 + 4.95 for something.I have sent several emails with no responses. I would like to get support or my money back .
Madmouse
Tacoma, Washington
U.S.A.
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REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: Mattb - Sammamish (U.S.A.)
SUBMITTED: Thursday, June 12, 2008
POSTED: Thursday, June 12, 2008
Madmouse:
Please give us a call at 1-866-Zoombli and we will gladly refund your order. I am not sure why nobody responded to your emails you said you sent - it is possible they were caught by a spam filter. Nevertheless, We have customer service specialists available 7 days a week during normal business hours to help you with problems just like this – you don't even need to complain about our company to get a refund – just ask! With all of the products purchased from Zoombli, we offer a 30-day no-questions-asked money back guarantee. It looks like your purchase was over 30 days ago, but that is no big deal, just give us a call and ask for Matt. I'll make sure you are issued a refund.
None of our products display pop-up advertisements for other products. However, we do offer complementary technical support with your purchase for some of the issues you are having with our product (just give us a call so we can help). By calling us, you would find out that our registry cleaning products have an undo function which allows you to revert back to previous states of your computer.
Matt
