• Report: #466899

Complaint Review: Dell Computers

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  • Submitted: Wednesday, July 01, 2009
  • Posted: Wednesday, July 01, 2009
  • Reported By:columbus Georgia
Dell Computers
One Dell Way Round Rock Texas 78682 U.S.A.

Dell Computers - Dell Lies Round Rock, Texas


1Author 0Consumer 0Employee/Owner

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Dell customer service is terrible. ordered a computer on line and call them to ask for my companies discount. I was offered a 40.00 discount if I left the order like it was. i was told to call bck after the first statement to verify the credit. Called and was transfered 8 times. No body speaks english. ask to speak to someone I can understand and was told they can not transfer you to the US. ask for a supervisor and was told there were none. called a second time --- the same thing.
No would take ownership of the issue. Just received a call from the "customer service resolution department" guess what could not understand the name or number. There is no way to speak to anyone that could handle my issue.
I have purchased 4 computors. No more

Aj
columbus, Georgia
U.S.A.

This report was posted on Ripoff Report on 7/1/2009 3:10:40 PM and is a permanent record located here: http://www.ripoffreport.com/computer-stores/dell-computers/dell-computers-dell-lies-rou-42cfm.htm.

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